Practice Policies

To ensure that our surgery runs as efficiently and effectively as possible, we have many policies and procedures in place to guide both patients and staff.

Click on any of the below for more information:

Attending late for appointments

Complaints Policy

Confidentiality Policy

Freedom of Information 

Occupational Health Services requests

Proof of address (new patients)

Requests for supportive letters for housing applications

Electronic Transfer of Patient Data

Working at SJW

Further policies and procedures will be published on this page in due course.  In the meantime if you cannot find the information you are looking for, please call the surgery on 020 7272 2714 and speak to the Administration Manager.